Shipping policy

 

Thank you for shopping with Casa Candela Co.

All of our candles are hand-poured in small batches and carefully prepared for shipment from Los Angeles, California.

Processing Time
Orders are typically processed within 3–5 business days. During high-volume periods, processing times may vary slightly as each product is prepared with care.

Shipping Locations
We currently ship within the United States.

Shipping Rates
Shipping rates are calculated at checkout based on your location and the shipping method selected.

Estimated Delivery Time
Once your order has shipped, estimated delivery time is typically 3–7 business days, depending on the carrier and destination.

Please note that delivery times are estimates and may occasionally be affected by carrier delays, weather conditions, or other circumstances beyond our control.

Careful Packaging
Each order is carefully packaged to help ensure your candles arrive safely and in perfect condition.

Shipping Address
Please make sure your shipping address is entered correctly at checkout. Casa Candela Co. cannot be responsible for packages shipped to incorrectly entered addresses.

Damaged Orders
If your order arrives damaged or if you experience any delivery issues, please contact us and we will gladly assist you.

Email: orders@casacandela.store

Thank you for supporting handmade home fragrance.

Casa Candela Co.