Frequently Asked Questions
How long do your candles burn?
Burn time varies by size, but most candles offer approximately 40–50+ hours of burn time.
What ingredients do you use?
We use premium soy wax blend, phthalate-free fragrance oils, and lead-free cotton wicks for a clean, refined burn.
How should I care for my candle?
Trim the wick to ¼ inch before each burn. Allow the wax to melt evenly across the surface during the first burn to prevent tunneling.
Do you offer returns?
Due to the nature of our products, we do not accept returns on used candles. Please refer to our Returns Policy for details.
How can I contact you?
For any questions, please email us at:
info@casacandela.store